Cloud Administrator



Rsam is a market leader and fastest time to value provider of Governance, Risk and Compliance (GRC) solutions. The Rsam platform delivers unparalleled flexibility for companies to leverage Out-Of-The-Box solutions and “Build Your Own” (BYO) applications for a wide range of GRC functional areas including Audit, Business Continuity Management, Compliance, Enterprise Risk, IT Risk, Incident Management, Operational Risk, Policy Management, Security Risk Intelligence, Vendor Risk Management and more. Hundreds of premier organizations and government agencies rely on Rsam to obtain intelligence, control and visibility of their enterprise-wide GRC and Security posture.


  • Support and maintenance of customer and corporate cloud infrastructure
  • Support and maintenance of virtual systems and networks, working directly with private/hybrid cloud technologies
  • Ongoing monitoring, maintenance and troubleshooting for cloud hosts and networks including:
    • Host resources (CPU, Memory, Disk, etc.)
    • OS resources (patches, configuration changes, etc.)
    • Web services (IIS)
    • SQL services (SQL 2012+)
  • Work with Rsam Security team to:
    • Maintain ongoing security monitoring
    • Detect and address security threats and vulnerabilities
  • Work with Rsam support to manage customer issues related to both Rsam hosting environment and
    customer environment, including troubleshooting of:

    • OS issues
    • Network issues
    • Performance issues
    • IIS issues
    • SQL issues
  • Perform and monitor regular OS and security patching for server assets
  • Perform Rsam application upgrades on cloud infrastructure
  • Support redundancy practices for virtual cloud systems
  • Support a backup strategy for virtual cloud systems
  • Support Rsam’s Incident Response process




  • Requirements
    • Bachelor’s degree or equivalent experience
    • 4+ years’ experience in Network/Server Administration
    • 2+ years’ experience in virtualized infrastructure (experience with cloud infrastructure such as AWS, Rackspace, Azure strongly preferred)
    • Prior administration experience with Windows Server 2012+, IIS and MSSQL
    • Ability to communicate at all levels of an organization from the customer to senior management
    • Ability to learn and adapt quickly to new technology
    • Ability to work during and after normal operating hours, as needed
    • Ability to work as part of a team to deliver in tight timeframes and respond quickly in a dynamic environment
    • Detail oriented and diligent in delivery – strong balance of technical and soft skills
    • Must have strong trust and security discipline
    • Some travel may be required for candidates not located in NJ


  • While not required, preference will be given for
    • Experience with Microsoft SQL Server Reporting Services
    • Cisco, Microsoft, and virtualization certifications
    • Local Hire in NJ